Runway to Web Summit at Dogpatch Labs in Dublin

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As we get excited for our trip to exhibit as an Alpha Startup in Lisbon for this years Web Summit, we got a glimpse of what to expect and what to do at the Runway to Web Summit event in Dublin on thursday night at Dogpatch Labs, with both interesting and very funny talks. There was a good representation of startups here as to be expected. Although judging by a show of hands not many appeared, or admitted to having the runway to get to Lisbon, so it is hard to know who we may see again when we arrive in Lisbon!  The talks were very casual and Irish, with crazy anecdotes about bathrooms and buying used underwear, with a good deal of swearing thrown just for good measure and added liveliness to the room certainly!

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Spark of Genius Panel

On a more serious note the panels were interesting and insightful with the benefit of both hindsight and foresight from those who had been through the mill, and survived.  Sponsored by ESB Spark of Genius, a panel of three recent finalists and winners from Spark of Genius gave their insights to approaching the scale of an event like the Web Summit and how they made it work for them. It seems the most important take away here was to not make an appointment with an investor before 2pm due to the Night Summit after parties which are both legendary and brutal for an early morning.

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Paddy Cosgrave & Eamon Leonard debating a wide range of issues form tech to toilets

Paddy Cosgrave (Founder of Web Summit) and Eamon Leonard (Cohort) had an entertaining mix of story telling, advice for the summit, anecdotes about the Web Summit first office and having to use the toilet in the Italian restaurant up the road, from little things, big things grow.  Of course they poked fun at the infamous wifi incident in Dublin a few years ago, but I’m sure everything will run smoothly in Lisbon!

Visit us at Web Summit 2017 in Lisbon

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Auto Repair Bill will be exhibited at this years Web Summit in Lisbon, November 6-9, 2017.

We are excited to meet others in the AutoTech and SaaS business, it promises to be an interested event in a beautiful city.  Anyone who would like to book a time to speak with our team our CEO is welcome to do so by contacting us through our website and we will see you there!

We will post more details such as our booth location once it has been assigned to us.  Updates will be posted here and on our social media channels.

Web Summit 2017 – Official site

Major upgrade now complete

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As you were likely aware we have been working on a new release for some time now, delivering a raft of new features, product improvements and important bug fixes.

The most anticipated new feature will of course be our new itemized labor entry for invoices and estimates.  With this will also come much better document handling and conversion between documents, it is now much easier to convert a repair order to invoice, or an estimate to an invoice.

The overall responsiveness and reliability of the editor has been improved too, fixing many long standing issues such as losing filled in data when changing client or navigating away from the page accidentally.

Existing features to save time such as the QUIK Service and Preset templates have been seamlessy integrated to the new invoice system, you can still use your old presets that you have saved, it will automagically take you back to the classic editor, and you can of course you start creating Presets to use with the new editor too.

The QUIK Service feature is now a lot more useful and powerful when using the new invoice editor, giving proper detailed job breakdown on both time, labor cost and parts.

There is now also support for multiple labor rates on invoices, repair orders and estimates, you can set up to three rates in settings, but can override when required too.

There are now also a list of online parts ordering services, which will easily bring you conveniently to the ordering service from within the app.

Auto Repair Invoicing Software

There are now many more settings available to customize the software and invoices to your needs, most notable is the support for multiple labor rates.

Please take a moment to visit Settings and adjust the new system to make it function in the way most comfortable for you and your business.

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Bug fixes:

  • QUIK Service feature is now working as expected
  • Bugs in the estimate creator have been solved
  • General fixes and improvements to document flow

Scheduled maintenance for core software upgrade

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Hi folks, there will be intermittent periods of downtime while we carry out our upgrade on our production servers, we anticipate disruption to be minimal, but if you do experience any minor issues, please wait, and try again later. If you experience any serious issues then please contact customer support for assistance.

Scheduled maintenance windows are 3AM – 8AM Eastern time on Saturday 7/9/2017, and 4AM – 8AM on Sunday 7/10/2017.

If you experience any difficulties with your account after the upgrade is complete, please contact us to check your account was upgraded properly.

Anyone who wishes to take a sneak peak at what is coming can do so by visiting the demo on our beta site.

Itemized labor lines coming to invoices soon

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There is no doubt that the most requested feature we see is the ability to itemize labor in a fashion similar to how our parts handling works.  We have been busily implementing the required background work necessary to preserve your existing data in its current format.

The new editor will feature intelligent, learning auto-completion similar  to the parts items. Many other new features are being introduced, such as multiple labor rates, e.g. if you have a commercial rate and consumer rate, or simply work near the border of two municipalities.

There have been a few delays rolling this out, as it needs to be rigorously tested to ensure it integrates fully  both with our own internal systems, and with third party providers such as CarFax and QuickBooks.

One thing we wish to avoid is making the editor too complex, but I think you will be happy with the new invoices produced!

We can’t say for sure when this will be fully rolled out, but it is slated for the end of July, watch this space.

Invoice

Android app updates

We have added several new features to our Android app, the licence plate scanner with Carfax integration has finally been released and is quite cool folks!

We have added a lot of useful features in Work Order management. You can now add photos to a work order directly from the app and view and manage on web app. The tick icon will bring up the signature screen for the customer to sign, and the new camera icon allows you to take pictures and upload for use in the web app.

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Work orders can now also be digitally signed by customers, they can sign on-screen, and the signature will be placed on the work order PDF, to either digitally store, or to print for record keeping.  Aside from convenience, this can also help your company to reduce their carbon footprint and save on printing, paper and storage costs.

We have  a redesign in the works to modernize the look of our app and we are considering a port for iOS later this year.

Android App licence plate scanner

Our Android app had been neglected for some time due to an issue with our licence plate scanner, which thankfully has now been resolved.  We are happy to introduce the new plate scanner which will scan a plate, read the number, then once you select the State, it will attempt to auto fill VIN, Make, Model and Year, all to save you a little more time everyday! We think this will make our mobile app a more useful compliment to our web app when it comes to incoming new clients.

You can now directly dial or send a text message, or email to client from the app on the view client screen.

Other general bug fixes have been applied, including updated permission handling for Android Marshmallow, we are also working on a general redesign which will be on the way shortly too.

We are looking to add service history checks to mobile app also, but we will first need to check with CarFax terms if this is okay to do.

Download on Google Play

NEW: Updates to Invoice & RO Editor

We have started on our upgrades in response to the feedback from our recent user survey, the participants of which we wish to thank again for time to let us know what is right, and what is wrong!

We will be rolling out a stream of minor upgrades over the coming weeks to improve user experience and address some highlighted bugs that have crept into the last release, and also preparing for a major upgrade scheduled for this summer.

In the meantime, we have made some revisions to the current invoice editor, and quote editor, which now shows the Parts/Labor totals at the end of the editor without tax, then the tax line and then final amount, we all admit here that it does look a hell of a lot damn clearer! Seeing this from our customer’s perspective certainly helped out here.  The new format editor better separates out tax, labor, parts and total while making out the invoice, the printed invoice remains unchanged with this update.

New Invoice Editor Update

On the R.O. side, we have added the much requested Repair Order document to include a customer sign-off line, this is now present on all Repair Orders, but we plan to make this optional in Settings soon for those who may not wish to display, for the moment it is now standard on all R.O., you do not have to use it, but there will be an option to remove it for those who do not with to display signature line.

R.O with signature line

In our upcoming update to our Android app, we plan on adding ability for customer to sign-off on a repair order using finger signature on screen of device, our mobile app is currently held up due to an issue with our licence plate scanner we are also adding to upcoming update.

Many more changes are on the way, including the most requested to have multiple labor lines, this is a major upgrade to the underlying systems and will take careful planning and testing before release, but we have begun work on this and aiming for release of this much requested ability sometime this summer.

NEW: Revised invoice formats

The format used on invoices is often a source of contention between users, and it is indeed difficult to cover the needs of every individual business, whom may have their specific requirements.

To this end, we are offering more flexibility on our invoices now, with more detailed and easier to understand breakdowns on totals for parts and labor.

The intelligent tax handling system will determine whether labor tax is shown or not, based on whether or not tax is applied to labor for a given invoice.

Below is a preview of our new invoice formats, which will be live later tomorrow.

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Below is invoice where tax is applied to labor.

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