We are happy to be expanding our Customer Experience team with new hires, and this has allowed us to finally launch our long promised live chat support service for our auto repair software.
Initially we will be rolling this out to our unlimited plan customers, monthly and annual, at no extra charge! Naturally we cannot man the lines and be available 24/7, but not to worry we will receive an email with your inquiry and get back to you as soon as possible.
This is part of our commitment to excellence in both service and support, and hope that this will make it easier for our customers to get in touch with us in times of need. We are listening!
For our customers on other price plans, we will have more news on options available in the coming weeks for live chat on your account, remember you can always reach us from the contact form and support links on our website and we will get back to you asap as usual!