We are received a large volume of requests regarding our Android app not being able to login customers. The issue has been identified now, and a fix will be rolled out as promptly as possible. We would like to apologize to our customers for this inconvenience, it would appear only some phone models/android versions are affected, this does make it more difficult to fix but we anticipate a release before the holiday season.
In the meantime, we advise our customers to use the web app on their mobile until this can be resolved fully on the native app. We noticed issues also in accessing the service from mobile devices using Chrome, and this has been resolved now, please find that the login on website on a mobile device is accessible by clicking Menu at top of homepage, and selecting Login.
We are currently experiencing a high volume of user signups and our systems are getting a little strained, we will have everything back to the smooth service you are used promptly. Some aspects of our system need to be scaled better, and it is aimed to be completed by the end of the month.