Scheduled maintenance for core software upgrade

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Hi folks, there will be intermittent periods of downtime while we carry out our upgrade on our production servers, we anticipate disruption to be minimal, but if you do experience any minor issues, please wait, and try again later. If you experience any serious issues then please contact customer support for assistance.

Scheduled maintenance windows are 3AM – 8AM Eastern time on Saturday 7/9/2017, and 4AM – 8AM on Sunday 7/10/2017.

If you experience any difficulties with your account after the upgrade is complete, please contact us to check your account was upgraded properly.

Anyone who wishes to take a sneak peak at what is coming can do so by visiting the demo on our beta site.

Itemized labor lines coming to invoices soon

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There is no doubt that the most requested feature we see is the ability to itemize labor in a fashion similar to how our parts handling works.  We have been busily implementing the required background work necessary to preserve your existing data in its current format.

The new editor will feature intelligent, learning auto-completion similar  to the parts items. Many other new features are being introduced, such as multiple labor rates, e.g. if you have a commercial rate and consumer rate, or simply work near the border of two municipalities.

There have been a few delays rolling this out, as it needs to be rigorously tested to ensure it integrates fully  both with our own internal systems, and with third party providers such as CarFax and QuickBooks.

One thing we wish to avoid is making the editor too complex, but I think you will be happy with the new invoices produced!

We can’t say for sure when this will be fully rolled out, but it is slated for the end of July, watch this space.

Invoice

NEW: Parts ordering from online services

We are happy to introduce more improvements and refinements to our Inventory management.  As always, you could add your own vendors and use the automatically created inventory from the parts you use on your invoices, but wouldn’t it be nice to have a simple one click access to the most popular online sales vendors to directly order the parts you need too? Of course it would!

Auto Repair Invoicing Software

Now when you go to add a  part in the Inventory, you will be presented with a list of nearly a dozen reputable online trade parts stores for easy re-ordering.  It is worth noting placing an order on these sites will not update your Auto Repair Bill inventory, as these sites do not offer the integration options to third party apps, we are talking to Worldpac however to see if we can integrate with them.

The full list of currently supported external suppliers are as follow:

We are aware there are primarily USA based suppliers, if our European customers are interesting in adding to this supplier list we are happy to and encourage you to send us your requests please.

As always, we hopes this saves you some time in your daily grind!

Android app updates

We have added several new features to our Android app, the licence plate scanner with Carfax integration has finally been released and is quite cool folks!

We have added a lot of useful features in Work Order management. You can now add photos to a work order directly from the app and view and manage on web app. The tick icon will bring up the signature screen for the customer to sign, and the new camera icon allows you to take pictures and upload for use in the web app.

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Work orders can now also be digitally signed by customers, they can sign on-screen, and the signature will be placed on the work order PDF, to either digitally store, or to print for record keeping.  Aside from convenience, this can also help your company to reduce their carbon footprint and save on printing, paper and storage costs.

We have  a redesign in the works to modernize the look of our app and we are considering a port for iOS later this year.

Android App licence plate scanner

Our Android app had been neglected for some time due to an issue with our licence plate scanner, which thankfully has now been resolved.  We are happy to introduce the new plate scanner which will scan a plate, read the number, then once you select the State, it will attempt to auto fill VIN, Make, Model and Year, all to save you a little more time everyday! We think this will make our mobile app a more useful compliment to our web app when it comes to incoming new clients.

You can now directly dial or send a text message, or email to client from the app on the view client screen.

Other general bug fixes have been applied, including updated permission handling for Android Marshmallow, we are also working on a general redesign which will be on the way shortly too.

We are looking to add service history checks to mobile app also, but we will first need to check with CarFax terms if this is okay to do.

Download on Google Play

NEW: Updates to Invoice & RO Editor

We have started on our upgrades in response to the feedback from our recent user survey, the participants of which we wish to thank again for time to let us know what is right, and what is wrong!

We will be rolling out a stream of minor upgrades over the coming weeks to improve user experience and address some highlighted bugs that have crept into the last release, and also preparing for a major upgrade scheduled for this summer.

In the meantime, we have made some revisions to the current invoice editor, and quote editor, which now shows the Parts/Labor totals at the end of the editor without tax, then the tax line and then final amount, we all admit here that it does look a hell of a lot damn clearer! Seeing this from our customer’s perspective certainly helped out here.  The new format editor better separates out tax, labor, parts and total while making out the invoice, the printed invoice remains unchanged with this update.

New Invoice Editor Update

On the R.O. side, we have added the much requested Repair Order document to include a customer sign-off line, this is now present on all Repair Orders, but we plan to make this optional in Settings soon for those who may not wish to display, for the moment it is now standard on all R.O., you do not have to use it, but there will be an option to remove it for those who do not with to display signature line.

R.O with signature line

In our upcoming update to our Android app, we plan on adding ability for customer to sign-off on a repair order using finger signature on screen of device, our mobile app is currently held up due to an issue with our licence plate scanner we are also adding to upcoming update.

Many more changes are on the way, including the most requested to have multiple labor lines, this is a major upgrade to the underlying systems and will take careful planning and testing before release, but we have begun work on this and aiming for release of this much requested ability sometime this summer.

Happy New Year

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Thanks to all our customers and their support in 2016, and wishing you all a happy and prosperous new year!

We have plenty planned for 2017, so be sure to stay tuned as always! We will be posting more detail on upcoming upgrades in the next few weeks, and will be contacting our users for a short survey to help us improve our product, as you all know, we love feedback here!

 

NEW: Revised invoice formats

The format used on invoices is often a source of contention between users, and it is indeed difficult to cover the needs of every individual business, whom may have their specific requirements.

To this end, we are offering more flexibility on our invoices now, with more detailed and easier to understand breakdowns on totals for parts and labor.

The intelligent tax handling system will determine whether labor tax is shown or not, based on whether or not tax is applied to labor for a given invoice.

Below is a preview of our new invoice formats, which will be live later tomorrow.

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Below is invoice where tax is applied to labor.

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Black Friday Sale Now On!

We hope everyone is starting to get into the festive spirit, and of course we can’t have that without Black Friday now can we!

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Please enjoy our 20% discount on all unlimited plans, 20% off first payment for an annual or monthly unlimited plan.

You can get your first year of our full unlimited subscription for a mere $199.99 ($249.99/year there after)

Or you can get your first month for $19.99 (£24.99/month there after)

Our usual deal of 3 months for 2 is still available during Black Week, please do not enter the voucher code if you wish to claim this offer.

VOUCHER: BLACKWEEK

Sign Up today! And our free demo is there for you to evaluate our auto repair software before deciding to purchase.